Incident IntelligenceInvestigate beyond blame.
Understand what really happened. Learn how it made sense at the time.
Strengthen the system.
Incident Intelligence is an AI-guided investigation methodology that helps investigators move past “who did it” to understand how work actually happens — so your recommendations fix the system, not the person.
Your first investigation is free. No credit card required.
A methodology, not a chatbot
Every Incident Intelligence investigation follows the Beyond Blame Learning Framework™, our structured Human and Organisational Performance (HOP) path — from what happened, to how it made sense at the time, to what the system can learn.
From incident to report
Describe the incident
Give a short summary and some context — sector and severity. Takes under a minute.
Answer guided questions
You'll be asked ~20 contextual questions over 10-15 minutes, adapting to what you share.
Get a systemic report
A professional, blame-free report with root causes, contributing and protective factors, and actionable recommendations.
The questions you ask determine what you learn
| Traditional investigation | Incident Intelligence |
|---|---|
| Who was responsible? | What made the outcome possible? |
| What rule was violated? | What was happening at the time? |
| Human error | Human performance in context |
| Corrective action | System learning |
| Find the cause | Understand contributing conditions |
| Prevent recurrence | Strengthen the system |
The How-Tree Method™: how, not why
Traditional investigations ask “who messed up?” — a question that stops learning at the first available name. The How-Tree Method™, grounded in Human and Organisational Performance principles, starts from a different premise: error is normal, and the same system that produces failure also produces success. Instead of asking why something failed, Incident Intelligence asks how it made sense — what information was available, what pressures were in play, and where the gap between procedure and practice actually was — so your recommendations fix the system, not the person.
Four analysis methods — and you can combine them
Every Incident Intelligence account can run any of these on an investigation. Pick the one that fits the evidence — every method ends in a full, exportable report.
The How-Tree Method™
~20 guided, open-ended questions that explore how conditions, decisions, and interactions combined to produce the outcome — Human and Organisational Performance in practice. Best for most incidents.
Why-Tree RCA
A branching “5 Whys” analysis that keeps asking why until each branch reaches a root cause — a faster, more traditional option when you need a quick, linear trace.
Evidence & Causal Factor Analysis
A structured, evidence-based analysis — event sequence, barrier analysis, and causal factors classified as direct, contributing, or systemic.
BowTie Analysis
Maps the hazard, top event, threats and their barriers, and consequences and their barriers — a risk picture rather than a deep causal drill-down. Run it standalone, or layer it onto a Why-Tree or Evidence & Causal Factor analysis below.
Combine Why-Tree or Evidence & Causal Factor Analysis with BowTie
A causal analysis tells you why something happened. A BowTie tells you which barriers held and which didn't. Choose the add-on when you start a Why-Tree or Evidence & Causal Factor Analysis investigation, and Incident Intelligence carries what the causal analysis already established straight into the BowTie questions — no repeated ground — then produces one combined report: the full causal analysis, the full barrier analysis, and a synthesized executive summary tying them together.
Investigation → Evidence → Analysis method: Why-Tree, Evidence & Causal Factor Analysis, BowTie, Why-Tree + BowTie, or Evidence & Causal Factor Analysis + BowTie.
Run your first investigation free
No credit card required. See the report a structured, blame-free investigation actually produces.